Saturday, March 22, 2025
In this session we’ll explore how to design AI-powered experiences that remain resilient when things go wrong. Drawing from real-world experiences, we’ll discuss the importance of preparing for AI failures, maintaining user trust through transparency and empathy, and providing practical strategies for creating effective fallback solutions. Attendees will leave with actionable insights to ensure AI systems recover gracefully and continue to empower users even when the technology falls short.
She/Her
UX Architect at City of Calgary
Paula is a UX Designer and Researcher passionate about creating inclusive, user-centered digital experiences. With a strong background in research, she specializes in usability, accessibility, and data-driven decision-making. Actively engaged in Calgary’s tech community, she collaborates, learns, and shares knowledge to drive innovation. She is particularly excited about the intersection of AI and UX, exploring how emerging technologies can enhance digital services and improve user interactions. Having recently worked with Artificial Intelligence on various projects, she aims to share her insights with other professionals and contribute to shaping more intuitive, user-friendly AI-powered experiences.
